Error: An internal server error occurred (during Budget Writeback)

Applies to:

• Velixo Classic
• Velixo NX
• Acumatica, CEGID, Haufe x360, JAMIS Prime, MYOB Advanced

TABLE OF CONTENTS

• Overview
• Cause
• Resolution

Overview

While attempting to write and release budget values using the Budget Writeback feature of either Velixo or Velixo NX, the writeback fails and an error is generated:

Text of Message

An internal server error occurred.  Error in action invocation: GL Error: Several items failed to be approved.

Cause

The writeback failed because (within the ERP) there are pre-existing budget lines which are not balanced; that is, the values shown in the Amount and Distributed Amount columns are not equal.

This prevents any new budget values (in the writeback) from being released.

If you go to the budget within the ERP and hover over the error icon that is displayed - you will see additional details:

Resolution

Once the discrepancy within the existing budget values is resolved (either by balancing or removing the amounts), you will be able to use the Velixo Budget Writeback feature.